Send a request
Email [email protected] with the subject “Lahzi data deletion request”. Email is the request channel; opening this page does not submit a request automatically.
Information to include
Identify whether you are a restaurant owner or customer, the restaurant, relevant channel such as WhatsApp, Instagram or Messenger, a reference to locate your information, and what you want deleted. Do not send passwords, codes, tokens or identity documents initially.
Request review
Requests require authorization and scope review before deletion. Clarification may be requested to protect others and verify authorization. Submitting a request is not confirmation of completed deletion, and disconnecting Meta does not automatically delete every record in Lahzi.
Media and other information
Incoming restaurant-customer images and recordings are deleted within 48 hours. To request deletion of text, profiles, orders or other information, specify them in your email to [email protected].