Legal

Privacy Policy

Last updated: January 2026

1. Introduction

We at Lahzi ("the Company", "we", "us") respect your privacy. This policy explains how we collect, use, disclose, and protect your personal data when you use our services.

2. Data We Collect

We collect the following types of data:

  • Account Data: Your name, email address, phone number, and company name.
  • Usage Data: How you interact with our services, the pages you visit, and the features you use.
  • Customer Data: Data you upload to the system (Knowledge Base) and conversation data.

3. How We Use Your Data

  • To provide and improve our services
  • To train the AI on your data so it can respond to your customers
  • To communicate with you regarding your account and our services
  • To protect our rights and prevent fraud

4. Data Sharing

We do not share your data with third parties except in the following cases: with your explicit consent, with service providers who assist us in operating our services, or to comply with the law or a government request.

5. Data Protection

We use advanced security measures to protect your data, including encryption, firewalls, and continuous monitoring.

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data in a structured format

7. Contact

If you have any questions about this Privacy Policy, please contact us at: [email protected]