LAHZI FOR RESTAURANTS

Turn messages intoorders for your team.

Lahzi understands customer messages, recommends dishes, gathers order details and hands them to your team, ready to act on.

Get started with LahziSee how it works
WhatsApp Instagram Messenger
Official technology partnerMeta Tech Provider
Restaurant inbox
WhatsApp · Connected
ConversationCustomerOrder
N
Nora · Customer

I’d like a light meal with vegetables. What do you suggest?

Lahzi · AI assistant

Try our fresh vegetable salad with lettuce, cucumber and tomato. We can keep the dressing on the side.

Fresh vegetable salad — illustrative photograph
From the restaurant menuFresh vegetable salad

Fresh vegetables · Dressing on the side

N
Nora · Customer

Great. One without dressing, for pickup at Al Nakheel.

New order for the team
Order detailsVegetable salad × 1
BranchAl Nakheel · Pickup
Nora · via WhatsApp
No dressing
Ready for team review
  1. 01Understood the request
  2. 02Recommended a dish
  3. 03Selected the branch
  4. 04Prepared the order
Illustrative demo with fictional data
FROM THE FIRST MESSAGE

From a message to a ready-to-review order

A natural conversation for customers. A clear handoff for your team.

01

The customer asks

“Do you have a light meal?”

02

Lahzi recommends

Your menu and their preferences guide the suggestion.

03

Your team receives

The order, branch, customer and special requests.

More than an answer. A complete customer experience.

Every part of Lahzi supports the next step in the conversation.

Menu · Ingredients · Images

Your menu shapes every answer

Dishes, ingredients and images give your assistant the knowledge to explain and recommend.

Clear context

Understands the conversation

Arabic conversations that account for context and preferences, in your restaurant’s voice.

Easier choices

Recommends dishes

Helps customers choose based on the flavours and preferences they mention.

Clear orders

Collects order details

Dishes, requests, branch and customer details in one handoff.

Teams · Tickets

Your team is there when needed

Notifications, tickets and team tools keep people involved in the follow-up.

WhatsApp · Instagram · Messenger

Multiple channels, shared context

WhatsApp, Instagram and Facebook in a unified inbox.

From scattered follow-up to a clear picture.

Before Lahzi

  • Switching between messaging channels
  • Explaining the same menu details again
  • Searching a conversation for order information

With Lahzi

  • Channel conversations in one inbox
  • AI answers from your restaurant information
  • Order details reach the team with a notification

The context your team needs to continue.

Smart profiles, notes and history let your team pick up where the conversation left off.

Restaurant workspaceIllustrative demo with fictional data
Smart Profile
N

Nora

Prefers vegetables · Dressing on the side

WhatsApp
SOAP Notes

Conversation summary

Nora chose a vegetable salad without dressing, for pickup at Al Nakheel. The details are ready for the team.

Activity
  1. Customer preferences identified
  2. Al Nakheel branch selected
  3. Team notification sent
Smart Profile · SOAP Notes · Activity · Session History · Score History
MetaOfficial Meta Tech Provider

Connected channels. An informed team.

Lahzi is an official Meta Tech Provider. Connect your restaurant channels and give your team the tools to follow up on customers and orders.

Explore security and privacy →

Questions from restaurant teams

Does Lahzi just answer questions?

It continues from questions about dishes, ingredients and branches to the purchase decision, then notifies your team with the order details it has gathered.

How does it know my restaurant?

It uses the menu, images, ingredients, branch information, opening hours and instructions you add for your restaurant.

Can it share dish images?

Yes. Lahzi shares dish images from your menu in the conversation to help customers choose.

What does my team do?

Your team receives order notifications and follows up with customers and tickets, using the inbox, Smart Profile, notes and conversation history.

Which channels are supported?

WhatsApp, Instagram and Facebook. Lahzi is an official Meta Tech Provider.

Are subscriptions available now?

Plans are coming soon. Published prices and limits are a preview. A 30-day Growth trial for the first restaurant will be available when subscriptions launch.

LAHZI FOR RESTAURANTS

Leave the questions to Lahzi. Get the order details.

Start bringing your menu, restaurant information and channels together.

Get started with Lahzi