Settings

Configure your AI agent, business info, and account settings

Business Identity

Basic brand information

Connected Channels

Messaging platforms linked to this workspace

Manage

Contact Information

How customers can reach you

Logo

Upload your business logo

PNG, JPG up to 2MB. Recommended: 200x200px

Brand Colors

Primary and secondary brand colors

Verification

Upload business identity documents (Commercial Registration, Business License, Tax ID) and track verification status.

Coming Soon

AI Personality & Tone

Configure how your AI assistant behaves

Business Description

Helps the AI understand what your business does

This context is injected into the AI system prompt so it can answer customer questions accurately.

Brand Voice & Tone

Guide the AI's writing style

Defines how the AI communicates — formal vs casual, use of emojis, language dialect, etc.

Custom System Prompt

Advanced: write custom instructions for the AI

This is appended to the platform's base system prompt. Use it for business-specific rules, emergency numbers, or anything the AI should always know.

AI Model

Choose the AI provider and model

Precise (0)Creative (1)

Active Engines

Enable or disable specialized AI engines

Knowledge Base

Upload FAQs, service catalogs, and documents. Enable website crawling for automatic knowledge extraction.

Coming Soon

Working Hours

Set your business hours, configure after-hours messaging, and define when the AI should collect leads.

Coming Soon

Services

Manage your service catalog with prices and ratings. Enable or disable individual services for the AI to offer.

Coming Soon

Conversation Rules

Configure escalation rules, lead qualification criteria, booking flows, and automated follow-up sequences.

Coming Soon

Custom Data Fields

Define what information the AI collects from customers

Usage Overview

Token usage and AI costs

Total Calls

Input Tokens

Output Tokens

Total Cost

Usage by Model

Breakdown of costs per AI model

Credit Balance

Current balance and transaction history

Current Balance

Total Purchased